November 14, 2015 by Brandon Medenwald
Last weekend and this morning, we’ve added some much-requested new features to Simple In/Out.
Last week we shipped photo uploading for user photos. This works great for organizations that already have staff photos. It also allows users to use images that don’t come from their social networking profile pages. Simple In/Out will still support Gravatar as a default for those that might use that service, but photo uploading provides an easier option for those that don’t have a Gravatar.
Starting today, we’re also sharing the photo uploading love with the company by allowing the company to upload a logo for presenting on the Full Screen Mode board. This has been a request we heard every once and a while over the years and we’re happy to get this done. In the future, we’ll allow this company logo to also work with Simple In/Out TV.
Full Screen Mode Improvements
Our changes this weekend also bring some improvements to our Full Screen Mode on the web. While companies can now add their logo and can already change the text and background color, we now allow the user profile images to appear. It’s optional, available underneath the Settings menu (the gear in the upper-right). We’ve also allowed for more font sizes if you’re adding custom parameters to the URL.
New Weekly Timeline and Daily Activity Reports
Today we’ve also added two brand new reports to Simple In/Out.
The first, the Weekly Timeline report, is similar to our existing Daily Timeline report. The difference is that the Weekly Timeline report can only be run for a single user and it displays that user’s timeline chart over the course of a week instead of a single day. This is incredibly helpful when trying to get the bigger picture on a user’s activity over the course of time.
The second is our new Daily Activity report. This report displays all the status changes across an entire organization/group for a given day. These statuses are listed for the day in chronological order, serving almost as an activity feed or a sign in/out sheet.
Both of these reports are fully exportable, like all our reports, so you can take this data to your favorite spreadsheet if you wish.
We hope you enjoy these changes. We have some big new features coming soon with our next release, which we’re targeting before the end of the year. Watch this space 🙂
October 28, 2015 by Brandon Medenwald
When Apple announced the new Apple TV, we were straight-up giddy here at Simply Made Apps. Both Bill and I have spent years hoping to develop apps for televisions. There are so many uses, from information display, video, games, etc. The next few years will be very exciting for consumers the world over. A massive disruption of television as we know it is coming.
For Simple In/Out, we’ve had Simple In/Out TV available for Android TV for a while now and it’s a great product. It fits a perfect need, to display your availability to others in common areas. Today, we’re announcing Simple In/Out TV for Apple TV, which will be available on Apple TV launch day this Friday.
Simple In/Out TV is a companion app for the Simple In/Out family. Display all your Simple In/Out users, statuses, and groups via your television. Simple In/Out TV automatically updates, scrolls if necessary, and provides many presentation options to look amazing in your office. And, like all of our other Simple In/Out apps, Simple In/Out TV is free to download and use with your existing Simple In/Out account. Or, if you haven’t yet tried Simple In/Out, you can start a 45 day free trial (no credit card required).
You can download Simple In/Out TV via the Apple TV App Store this Friday.
July 20, 2015 by Brandon Medenwald
When we launched Simple In/Out 8, we also shipped the Simple In/Out Help Center. While we’ve always prided ourselves in our top notch email support, we wanted to offer more. Today, we’ve added the first series of help videos to explain how to use some of the advanced features of Simple In/Out. We’ll be adding more, as well as some PDFs in the coming weeks.
If you have any suggestions for videos you’d like to see, shoot us an email at help [at] simplymadeapps [dot] com.
July 13, 2015 by Brandon Medenwald
Today, we here at Simply Made Apps are proud to announce the next big upgrade to Simple In/Out. Simple In/Out, now at version 8, brings a brand new look and a few new features we’re sure will make our users quite happy. This new upgrade affects all our apps, across all our supported platforms.
A New Look
The first thing to notice is Simple In/Out’s new look. We’ve strived to simplify Simple In/Out even further by creating a more compact look. We’ve increased the size of the user’s profile image to make profiles and the board more recognizable. We’re also introducing a new “in” indicator, a solid blue bar. This has the benefit of looking nice, improving board readability, and improving our accessibility for our color blind users. When a user is in, the blue bar appears. When a user is now out, the blue bar vanishes. We also fade out the row to convey this further, something we had already been doing in Simple In/Out TV.
Company Quick Picks
A popular request, we’ve added support for company-wide Quick Picks. Similar to a user’s Quick Picks, company Quick Pick are 10 configurable Quick Picks that are shared and accessible by everyone within the organization. Once added by an admin user, these company Quick Picks appear for users on the website, the phone apps, the Windows app, and within FrontDesk. These are useful for common actions like “At Lunch”, but can also be used in conjunction with Simple In/Out’s reports to generate accurate numbers of hours worked on a particular project (for example, “Working on Project X”).
TimeClock Badges within Phone Apps
For our customers using TimeClock for time keeping, Simple In/Out 8 adds the badges for your users right inside our apps for iOS and Android. Now those users can scan their device and avoid carrying their badges if they wish.
Default In/Out Messages for FrontDesk & TimeClock
FrontDesk and TimeClock admins can now establish default in and out messages that apply to swipes (FrontDesk) or badge scans (TimeClock). If you have more than one device running these apps, this is a great way to tell which station the user was at when they changed their status.
We’re working hard to improve our help and starting with Simple In/Out 8 we’re including an improved version of our FAQ within our phone apps. For the first time, we are also including the Help Center right on our website. This will get better and better over time as we continually add and update our help. We also plan to add more resources like PDFs and video in the coming weeks. Stay tuned.
Geofences with In or Out Updates Only
Geofences can now be created by admin users to only trigger entry or exit status updates. This has relatively limited use cases, but are important for several of our customers. This works great for situations where you’d like to mix some automatic updates with some manual ones. This also works well in concert with our Beacons.
We hope everyone likes these new additions to Simple In/Out!
July 1, 2015 by Brandon Medenwald
Over and over again here at Simply Made Apps we are complimented for our great support. It’s a point of pride for us. Users are most impressed by our response time, which is generally measured in minutes or hours.
This past week, our Keurig machine overheated here at HQ. Besides dumping boiling water everywhere and melting a K Cup, the thermostat burnt out and rendered the machine hopelessly broken. After we discovered what happened, we went to their website and requested support through the official channel. Nearly a week later, no response. We then tweeted at them and had an immediate reaction, then a follow up call, and now they’re replacing our unit.
A great result, but the impression they left us could have been so much better without the big delay that was only rectified by publicly calling them out. When you as a user are placed in limbo-land it can be confusing or even downright infuriating.
So, as a public service, here is how Simply Made Apps provides support. Our three rules to live by:
- Do your own support, don’t farm it out to people who don’t care about your product or your customers.
- Respond just as fast as you can.
- Be honest.
Here at Simply Made Apps, Bill and I do all our own support. On top of being the only co-founders and most of our software developers, we answer all the emails personally. This keeps us in touch with our ever-evolving user base. It’s also a great way to prioritize new features, but that’s an entire new blog post all together.
We respond just as soon as we can. Sometimes that’s within 5 minutes. Sometimes when we sleep (or golf) that’s a few hours. It’s never measured in days, and that’s critically important. Don’t leave users confused about whether you’re ever going to respond at all.
Finally, we’re always honest. Honesty, while sometimes difficult, is without doubt the most underrated support tool. When we receive requests from users that we don’t wish to do, or questions with “no” answers, it’s always tempting to sugar-coat the response. This only creates misunderstandings and potentially more support issues down the line. It also creates expectations, and setting false expectations is like placing a ticking time bomb under your reputation.
That’s it, three simple rules.
June 8, 2015 by Brandon Medenwald
In the middle of April, we shipped TimeClock for iOS. The response has been amazing. For companies, this offers the hope of a time clock system that isn’t restricted to paper punch cards. Based on our Simple In/Out ecosystem of apps and the website, managers now have tools like our Push Notifications, reports, and more to have visibility into their work force. Companies can manage their on-site staff in this very traditional way while simultaneously using Simple In/Out to handle other users the way we always have, with remote check in/outs, Geofences, Beacons, and more. The sky is really the limit.
Today, we’re proud to announce TimeClock’s arrival on the Android platform. Now, TimeClock is available for the vast majority of devices on the market today.
We’re supporting Android 4.x only. We’re not currently supporting Android 5, as we discovered a horrible bug with its camera API (we’re hoping for a fix, but we didn’t wish to delay until one arrives).
April 14, 2015 by Bill Burgess
We are happy to announce that Simple In/Out has a new companion app, TimeClock. Customers have been using Simple In/Out as a makeshift timekeeping service for years. They have had to live with a few shortcoming and sacrifices to make it work this way, but has performed pretty well given that it was never really intended for this. Over the years we have added reports and the ability to edit past statuses, recently we added all new permissions to control who can update their status, and today we released TimeClock.
TimeClock works like any other timekeeping app or hardware. Every user gets a badge with a barcode (printable from simpleinout.com or directly from the app via AirPrint enabled printer) and can scan to clock in. Admin users can customize user permissions so they can only change their status (or clock in) on the TimeClock app or allow users to continue to use Simple In/Out as they have before. We have given the power to every customer to decide which way works best for them. Simple In/Out is a flexible and easy as ever.
TimeClock is a Universal app that runs on any iOS 8 device. Need to have people clock in on the road, use your phone. Want to have a central place to clock in at the office, install an iPad with TimeClock on it and you are good to go.
For those that have followed our blog and website, TimeClock was codenamed Project Augusta. All of our big projects get codenames named after famous golf courses. We were happy to coincide our release with the kick off to the Masters Tournament this year, which is reflected in our app screenshots. Note the time and date for our screenshots was the inaugural tee time for this years tournament. We are big golf nuts here and thought it was fitting that our project was finally completed and in time to make the tournament.
We hope you will enjoy the new app. If you have any questions or feature requests, we’d love to hear from you. Tell us what you think. We are already thinking up new code names for new projects. We are already up to the letter D. Doral maybe? Guess we’ll see.
April 10, 2015 by Brandon Medenwald
We receive a lot of requests here at Simply Made Apps for our flagship product, Simple In/Out. Over the years, one of our most requested features has been bringing Simple In/Out to other platforms.
We’ve had a Windows 8 Desktop app for some time now. With the release of Windows 8.1, Microsoft has allowed for the first time ever built-in OS support for Geofences, our signature feature. With that, we went to work to test if it worked well enough for our purposes. Today, we’re happy to announce we’re releasing the first version of Simple In/Out for Windows Phone.
While this version of Simple In/Out doesn’t supporting everything currently in our iOS/Android apps, we believe this is a solid start. With more demand, we’ll add features over the coming year. We don’t yet support Push Notifications or Beacons, but with Geofences supported, this app will be incredibly useful to the majority of our users.
For our Windows Phone folks, we say “Welcome to Simple In/Out”!
March 30, 2015 by Brandon Medenwald
Unknown to most, this weekend was a big weekend for Simple In/Out. We shipped some big structural changes, including brand new per-user permissions. This is a solution to a lot of requests we’ve had over the years, as well as some new things we wish to do with Project Augusta.
The most often cited use case for these permissions is the dead-beat employee. Many organizations love Simple In/Out, but they worry about the one user that spoils it for the rest by not being honest with their updates. Traditionally, we’ve always advocated for hiring only honest employees. However, there are certain industries where this is more difficult.
Starting today, an individual can be set to no longer have access to update their own status. If this happens, they can still log into the apps and the website, but the can no longer use Geofences, Beacons, or Quick Picks/Custom Status Updates. Instead, the user can only change their status via an admin-logged-into tablet device running FrontDesk, or have a user with the ability to change other people’s statuses do it for them. This change will allow organizations to restrict their staff to only interacting with the FrontDesk app at the office, while still allowing them to access the rest of what Simple In/Out offers.
Another use case is having a user with the ability to update other users’ statuses without having to be an admin. For many of our customers, this is a receptionist or manager who can update folks that may not have updated themselves. In the past, that user also had permission to add/edit/delete users, Geofences, billing information and more. Now, this can be managed much easier.
This is just the beginning of what will be a very busy Spring for Simple In/Out. We have a lot of great new things coming soon.
March 27, 2015 by Bill Burgess
Quick peek at our brand new app icon. Project Augusta coming soon.