Secure your Simple In/Out Account with Multi-Factor Authentication

Multi-Factor Authentication (MFA - also known as two-factor authentication) is now available in Simple In/Out.

MFA adds a second step when signing in, increasing security by requiring your password and a time-based code. This helps protect your organization’s data from compromised passwords.

In rolling out MFA, we chose to support authenticator apps (like Google Authenticator, Microsoft Authenticator, 1Password, and others) that generate time‑based one‑time passcodes (TOTP). We opted not to use SMS because text messages can be intercepted or redirected and are widely considered less secure. Using an authenticator app provides stronger protection without relying on your phone number or the cellular network.

Getting started is quick:

• Enable Multi‑Factor Authentication in your Simple In/Out account settings (Settings → Password & Security).

• Scan the QR code with your preferred authenticator app (or copy/paste the text code).

• Enter a generated time‑based one‑time passcode to confirm your MFA is configured correctly.

• Save your recovery codes in a safe place, just in case you lose the device with the authentication app.

The next time you sign in to any of our applications, integrations, or our website, you’ll enter your password and the code from your authenticator app.

For administrators, we’ve added information about your users’ MFA configurations to the user editing page and to our Contacts report.

Security is always a priority for us, and MFA is a big step forward. If you have questions or need help getting set up, just let us know. We’re always here to help.